ipod,lock,unlock,itunes
iPod Unlocking
05/01/10 08:00
I think a small gremlin has crept into the iPod community and it’s randomly attacking iPods. We’ve had two calls from iPod users (one with a Classic, the other a Nano) who swear that for some unknown reason a lock has suddenly appeared on their iPods.
When they try to use their iPod a screen appears requesting a code before they go any further. As they assure me they didn’t add the password in the first place they have no idea what the magic code should be. How can this be fixed?
Well, it’s quite easy but will take some time. The easiest way is to connect the iPod to the computer holding its main library. For most people that’s no problem as its typically their only computer. In the case of one of our clients they were trying to move from one PC to another when the lock appeared so for them the mother computer is the “old” PC not the “new” one.
Even if the iPod is locked when connected to the PC, via iTunes, you will be able to access the standard iPod control menu. This will give you the option to reset your iPod to factory settings. Take that route, and in a few minutes you’ll have an unlocked iPod. You are half way to a solution, the lock will have gone but your iPod will have no music on it. You need to re-synch the iPod so all its music is restored, that’s why I say this process can take some time. When fully synched you’ll be back to where you were before.
When they try to use their iPod a screen appears requesting a code before they go any further. As they assure me they didn’t add the password in the first place they have no idea what the magic code should be. How can this be fixed?
Well, it’s quite easy but will take some time. The easiest way is to connect the iPod to the computer holding its main library. For most people that’s no problem as its typically their only computer. In the case of one of our clients they were trying to move from one PC to another when the lock appeared so for them the mother computer is the “old” PC not the “new” one.
Even if the iPod is locked when connected to the PC, via iTunes, you will be able to access the standard iPod control menu. This will give you the option to reset your iPod to factory settings. Take that route, and in a few minutes you’ll have an unlocked iPod. You are half way to a solution, the lock will have gone but your iPod will have no music on it. You need to re-synch the iPod so all its music is restored, that’s why I say this process can take some time. When fully synched you’ll be back to where you were before.
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