ipod,itunes,battery,sync,synch
iPod Battery
27/04/10 08:00
We get calls from people asking for help, no problem, we do what we can and its a good marketing investment as many turn into clients.
Often the answer to a question demonstrates our detailed knowledge of all things iPod and iTunes. But sometimes what we say stretches their credulity - take yesterday for example. A call from a lady who’d bought an iPod Touch and just wanted to download her music. She’d done the right thing in connecting the iPod but for 30 minutes her computer failed to initiate the sync. Hence the call.
My answer was just wait, not fiddle under the hood with some obscure settings, just wait. You could hear the lack of faith coming over the line. Trust me, just wait. I explained that it can take a long time to charge an iPod and it needs a level of charge just to be recognised. I did manage to convince the caller to wait and I’m pleased to say she rang back an hour later to say all her music was safely downloaded to the new iPod. Much more confidence coming over the line, maybe even a future client - who knows.
Often the answer to a question demonstrates our detailed knowledge of all things iPod and iTunes. But sometimes what we say stretches their credulity - take yesterday for example. A call from a lady who’d bought an iPod Touch and just wanted to download her music. She’d done the right thing in connecting the iPod but for 30 minutes her computer failed to initiate the sync. Hence the call.
My answer was just wait, not fiddle under the hood with some obscure settings, just wait. You could hear the lack of faith coming over the line. Trust me, just wait. I explained that it can take a long time to charge an iPod and it needs a level of charge just to be recognised. I did manage to convince the caller to wait and I’m pleased to say she rang back an hour later to say all her music was safely downloaded to the new iPod. Much more confidence coming over the line, maybe even a future client - who knows.
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