iTunes / iPod Service Module Error

Still getting cries for help from people suffering with the iPod service module error. The symptoms are that iPods suddenly fail to sync, even when they were working fine previously. It only hits Windows users and searching standard help sources turns up little.

On another blog we posted this and regularly get emails from people who say its solved their problem. Here’s that post in full.


We had the exact same problem for months and found that it was an empty device driver. So check that before you read on ... Right click on your Computer, go to manage, then highlight Device Manager. If there is nothing listed, try the following options. The first possibilities are offered by MS but did not work in my circumstance as we had not recently updated to MS SP 3.

http://support.microsoft.com/kb/311504
and
http://support.microsoft.com/kb/953791/en-us

Then I found an old posting printed below from JAZZ that was originally from Annoyances.com, AND IT WORKED! You may want to uninstall ALL iTunes related software, then reinstall.

Good Luck
CBGRI

From : http://www.softwaretipsandtricks.com/forum/windows-xp/15653-device-manager-blank.html

re: Empty Device Manager

"The issue is security permissions in the registry. I cannot tell how they are lost
but I can tell you how to fix it short of having to re-install Windows!

You must use regedt32.exe in Windows 2000/XP (as I have not seen this problem posted
for any other operating system). Be very carefull making changes in the regisrty!

You must be logged on as a local administrator to perform this task:

1. Go to "Start", "Run", and enter "regedt32"
2. Maximize the "HKEY_LOCAL_MACHINE" window.
3. Scroll down to "SYSTEM\CurrentControlSet\Enum"
4. With "Enum" selected click the "Security", "Permissions" menu.

Note: At this point you will probably notice there are no permissions on this key.

5. Click "Add".
6. Add the group "Everyone" and the user "SYSTEM".
7. Select "Everyone" and check "Read" ONLY!
8. Select "SYSTEM" and check "Full Control".
9. Click the "Advanced" button at the bottom of the window.
10. On the Advanced window check "Reset permissions on all child objects..."
11. Click "OK"
12. On the warning window click "Yes"
13. Close REGEDT32

You should now be able to see everything in Device Manager, Network Places Properties,
and Printers."

My thanks to CGBRI, wish I knew more about you so I could credit you properly.

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CD Ripping to USB Thumb Drive

Not unusual for us to be told that the CDs for ripping have been left out for us to collect. We are after all the CD ripping service that collects. Usually our client adds I’ll be back - but not in this case, our client has gone back to Manhattan.

So we rip his CDs and we’re left with nearly 30 Gb of data to send Stateside. A while ago we were exchanging DVDs with a company in New York and I can tell you that sort of media takes ages to get through US customs. Uploading large volumes of data is fraught with issues so that’s really a non-starter. What’s the alternative?

A USB thumb drive. We’ve used them in-house to move data files but they’ve fallen out of favour because portable drives have become so cheap. I went to eBay and boy, are these units cheap. Got a high capacity USB drive for very little money and just over a week later got news that it’s arrived safely in Manhattan.

This has caused us to look again at how we interchange data with our
CD ripping service clients. I see a bigger role for these humble devices.
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