Can't Install or Uninstall iTunes
25/11/09 20:12
Earlier today we had a call about a problem with iTunes running on Vista. The young lady could neither install or uninstall iTunes. I was baffled, in my experience installing an application (even “over” a program) gets you safely back to a safe starting point.
In this instance the program (iTunes) could neither be installed nor uninstalled, in both cases the error message was:-
The feature you are trying to use is on a network resource that is unavailable.
I was even more puzzled as the computer in question is a standalone laptop. Anyway, I did some digging and found this problem reported by several users, some troubled with iTunes, others with Photoshop. The suggested solution is to run Microsoft’s Windows Installer Clean-up Utility, which you can find via Google or from this link.
In this instance the program (iTunes) could neither be installed nor uninstalled, in both cases the error message was:-
The feature you are trying to use is on a network resource that is unavailable.
I was even more puzzled as the computer in question is a standalone laptop. Anyway, I did some digging and found this problem reported by several users, some troubled with iTunes, others with Photoshop. The suggested solution is to run Microsoft’s Windows Installer Clean-up Utility, which you can find via Google or from this link.
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