iPod Service Module Error

iPod Service Module Error

Some while ago I was contacted by a number of iTunes users who were experiencing what seemed to be an insoluble problem - the dreaded “iPod Service Module Error”. I wrote about this on my other blog, suggesting a possible solution. Then I received a reply, here’s the extract from my blog:-

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Well, fingers crossed, iPod and iTunes users could have a solution thanks to an authorative reply which I think deserves prominence. Here it is in full:-

We had the exact same problem for months and found that it was an empty device driver. So check that before you read on ... Right click on your Computer, go to manage, then highlight Device Manager. If there is nothing listed, try the following options. The first possibilities are offered by MS but did not work in my circumstance as we had not recently updated to MS SP 3.

http://support.microsoft.com/kb/311504
and
http://support.microsoft.com/kb/953791/en-us

Then I found an old posting printed below from JAZZ that was originally from Annoyances.com, AND IT WORKED! You may want to uninstall ALL iTunes related software, then reinstall.

Good Luck
CBGRI

From : http://www.softwaretipsandtricks.com/forum/windows-xp/15653-device-manager-blank.html

re: Empty Device Manager

"The issue is security permissions in the registry. I cannot tell how they are lost
but I can tell you how to fix it short of having to re-install Windows!

You must use regedt32.exe in Windows 2000/XP (as I have not seen this problem posted
for any other operating system). Be very carefull making changes in the registry!

You must be logged on as a local administrator to perform this task:

1. Go to "Start", "Run", and enter "regedt32"
2. Maximize the "HKEY_LOCAL_MACHINE" window.
3. Scroll down to "SYSTEM\CurrentControlSet\Enum"
4. With "Enum" selected click the "Security", "Permissions" menu.

Note: At this point you will probably notice there are no permissions on this key.

5. Click "Add".
6. Add the group "Everyone" and the user "SYSTEM".
7. Select "Everyone" and check "Read" ONLY!
8. Select "SYSTEM" and check "Full Control".
9. Click the "Advanced" button at the bottom of the window.
10. On the Advanced window check "Reset permissions on all child objects..."
11. Click "OK"
12. On the warning window click "Yes"
13. Close REGEDT32

You should now be able to see everything in Device Manager, Network Places Properties,
and Printers."

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After the post these comments were added, you might find them helpful.

confused132 said...
I got to step four just fine, then could not find the "security", "permissions" menu. Any help, please?
ZeroSum said...
@confused132: It's actually under Edit>Permissions.