This is the location of the podServe blog posts published up to June 2015.

Welcome to the podServe blog, a selection of tips, tricks, comments and various other ramblings on the topic of CD ripping, digital music, streaming and all the things that go right and wrong in being entertained.

What Does the Little Cloud Symbol Mean?

Always happy to answer questions and we get many phone calls to resolve issues with CD ripping or other aspects of digital music. Last week I ran through a Q&A with a client day by day, over email. He's away on business so the stuttering conversation was the result of flights and time differences. Me, I remained stuck here in rain soaked Brentwood.

Q: What does the little cloud symbol with a down arrow mean in iTunes?

A: This indicates tracks that have been purchased from iTunes Music Store against the account to which that computer is linked, but haven't yet been downloaded.

Q: How did I make these purchases? Don't remember doing it and wouldn't they have downloaded when I bought them?

A: OK, couple of ways. maybe after buying the tracks the computer you were working on lost its internet connection. Or the transmission got screwed up. Alternatively you could have made the purchase from an iPhone or an iPod Touch. The tracks would have been sent to those devices over their data link, then synced with your computer later.

Q: Wouldn't they sync when I connected my iPhone or whatever to the computer at home?

A: I don't think so, I think syncing purchased music only goes one way, from iTunes Music Store to one of your five authorised devices.

Q: Would the symbol have anything to do with iTunes Match?

A: No, and you don't have an iTunes Match account (at least you didn't when I was with you last week).

Q: Do I have to enter a password when I buy music from iTunes Music Store?

A: I think that's optional. You can turn on one-click purchasing that side steps that, so anyone can make a purchase if that's set that way.

Q: So that explains why I've bough stuff from this Bon Jovi. Can I get a refund on music I don't like?

A: No, Apple doesn't do refunds.
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